Classic Outlook not responding, stuck at "Processing," stopp…
Alejandro
2026-01-21 21:19
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If you're having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request.
When PST files are beyond the repair scope of the Inbox Repair Tool (ScanPST.exe), third-party PST recovery tools can be a lifesaver. These programs are specifically designed to handle more complex data corruptions. They use advanced scanning and recovery algorithms to parse severely damaged files, reconstruct them, and recover their contents. Restarting your device clears temporary files and can fix minor software conflicts. If the above solutions are not working up to the mark, it simply indicates the corruption in your Outlook PST files.
A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.
Errors in Microsoft 365 files are how to repair Outlook quickly repaired automatically. To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. I have found that when this happens its due to the Account in windows needing to be updated.
Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.
If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder.
Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to how to repair Outlook quickly Outlook Data Files (.pst and .ost). A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue.
Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. If you can't receive new email messages, there are several troubleshooting steps you can take. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.
This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. Every antivirus software is different, so you'll want to look up how to specifically enable Outlook with the software you're using.
Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room.
To sum up, we explored several methods to fix "Outlook won’t open" errors. Whether it’s a profile issue, a corrupted PST file, or faulty add-ins, the methods above can help you get Outlook running again. When Microsoft Outlook refuses to open, it’s incredibly frustrating. This issue often stems from common culprits like a corrupted user profile, a damaged data file (PST or OST), or even a minor conflict within its settings or add-ins.
When PST files are beyond the repair scope of the Inbox Repair Tool (ScanPST.exe), third-party PST recovery tools can be a lifesaver. These programs are specifically designed to handle more complex data corruptions. They use advanced scanning and recovery algorithms to parse severely damaged files, reconstruct them, and recover their contents. Restarting your device clears temporary files and can fix minor software conflicts. If the above solutions are not working up to the mark, it simply indicates the corruption in your Outlook PST files.
A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.
Errors in Microsoft 365 files are how to repair Outlook quickly repaired automatically. To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. I have found that when this happens its due to the Account in windows needing to be updated.
Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.
If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder.
Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to how to repair Outlook quickly Outlook Data Files (.pst and .ost). A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue.
Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. If you can't receive new email messages, there are several troubleshooting steps you can take. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.
This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. Every antivirus software is different, so you'll want to look up how to specifically enable Outlook with the software you're using.
Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room.
To sum up, we explored several methods to fix "Outlook won’t open" errors. Whether it’s a profile issue, a corrupted PST file, or faulty add-ins, the methods above can help you get Outlook running again. When Microsoft Outlook refuses to open, it’s incredibly frustrating. This issue often stems from common culprits like a corrupted user profile, a damaged data file (PST or OST), or even a minor conflict within its settings or add-ins.
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